Privacy Policy

Last updated: 12 August 2026

1. Who we are

Elevare Food Safety ("we", "us", "our") is the trading name used by a new food safety consulting business. We provide onsite services in Melbourne and remote services Australia-wide. The name is not described here as a registered business name, and an ABN has not yet been registered. Before a paid engagement begins, the engagement documents will identify the contracting person or entity and any required registration details. You can contact us at hello@elevarefoodsafety.com.

This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. It applies to information collected through this website and when you engage our services.

2. What personal information we collect

We collect the personal information you give us directly. This may include:

• Contact form enquiries — your name, business name, email address, phone number (if provided), and your message.
• Correspondence — details in emails or other communications you send us.
• Service delivery — business and operational details you share with us so we can provide consulting services.

We do not currently use analytics or advertising cookies on this website.

3. How and why we collect it

We collect personal information only when you choose to provide it — for example, by submitting the contact form. Contact form submissions are processed through Web3Forms, a third-party form service.

We collect and use this information to:

• respond to your enquiry and provide the information or services you request;
• discuss and arrange consulting services where appropriate;
• deliver our food safety consulting services;
• communicate with you about your matter; and
• meet our legal and regulatory obligations.

We rely on your consent and our need to perform a contract or take steps before entering one as the basis for handling your personal information. If you do not provide information we reasonably need, we may not be able to respond to your enquiry or provide services.

4. Sharing and disclosure

We do not sell or rent your personal information. We share it only as necessary to operate our business, including with:

• Service providers — such as Web3Forms (form processing), which handles information under its own terms and privacy policy.
• Hosting and tooling — the services that host this website and deliver email.
• Legal compliance — where required by law, court order, or to protect our rights or the rights of others.

These providers may process information outside Australia. We select providers we consider reputable, but we encourage you to review their privacy policies.

5. Data retention

We keep personal information only for as long as we need it for the purposes set out in this policy, to comply with legal obligations, or to resolve disputes. After that, we delete or de-identify it.

6. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your rights and choices

The Privacy Act 1988 (Cth) and Australian Privacy Principles may apply depending on the nature and scale of the business and the information involved. Regardless, you may ask us to:

• provide access to the personal information we hold about you;
• correct personal information that is inaccurate or incomplete;
• limit use or disclosure of your information where appropriate; and
• investigate a complaint about how we handle your personal information.

To make a request or complaint, email hello@elevarefoodsafety.com. Where the Privacy Act applies, you may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Links to other websites

This website may link to third-party websites we do not control. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any websites you visit.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on this page, with the revised "last updated" date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@elevarefoodsafety.com.